A private water taxi will take you from the Airport directly to your Hotel in Venice Historic Centre or your Hotel in Lido of Venice (or nearest accessible dock). When arriving at Venice Marco Polo Airport: Please proceed to our Water-Taxi Company Welcome Desk, located in the Arrival Lounge. You will just have to present your Voucher to our representative, and You'll be directed to your Private Water Taxi.
Our Shuttle has 38 different desembarkation / embarkation Piers throughout Venice - All Clients will recieve a Confirmation Document via Fax (at their Hotel) the day before their Departure - The Confirmation-Document will indicate the Pier-Location and the Imbarcation Time. Once you reach the pre-selected Dock please present your Voucher to the Boat-Driver.
All Departure Pick-ups are available between the hours 7:00am and 06:00pm (first flight available leaving at 10:00am - Your Pick-up Time would be allocated at least 3 hours before you flight scheduled take-off time. Please arrive at your selected pier at least 10 minutes before selected pick-up time.
If you are not present at the Departure dock at the selcted Pick-Up time and you miss the Shuttle, the Service is 100% Non-Refundable!
Some Hotels in Venice are ABSOLUTELY not reachable directly by the Water-Taxi, either because they do not have a private Water-Door, or nearby Pier, for the Taxi to dock, or because they are located in really small canals inside the island that are not navigable by the Water-Taxi; Other Hotels are located in areas called Secluded Waterways Zone where the Water-Taxi can navigate only with the right conditions of tide and weather; For these Hotels, by paying the additional Fee, the Water-taxi will try to get you to the Hotel Water-Door (if available) or to the nearest Pier. If, on the day of the transfer, there is bad weather, low / high tides, etc, and the Water Taxi cannot reach the Hotel, the drop-off will be at the nearest accessible dock and you will not pay the extra-fee.
If you are going to Hotels located in the Secluded Waterways Zone, you will be asked to pay the Extra Fee of € 30.00 directly to the Taxi Driver; If the Water-Taxi cannot reach your Hotel, or the nearby Pier, due to bad weather conditions, traffic limits, low / high tides, etc, you will be dropped-off at the closest reachable Public Pier and you will not have to pay the Extra Fee. You will then have to reach your Hotel on-foot.
Hotels Located in the Secluded Waterways Zone : Aqua Palace, Bonvecchiati, Starhotel Spledid , Kette, Saturnia, All’Angelo, Colombina, Ca’ Del Campo, Montecarlo, Caneva, Citta’ Di Milano, Gazzettino, San Zulian, Serenissima, Scandinavia, Panada, Ca’ Dei Conti e Duodo Palace, Becher, Diana, Palazzo Selvadego, Dona Palace, Al Ponte dei Sospiri, Ruzzini Palace, Residence Grimani, Duodo Palace, Da Bruno, Canaletto, Casa Verardo, Palace Bonvecchiati, San Moise', Ca' d'Oro, Concordia, Firenze, Violino d'oro, Lisbona, Ala, Santa Marina, La Fenice,et des Artistes, Ca' Alvise, Al Teatro, Ateneo, Palazzo Abadessa.Please Note that the above list is not definitive and other Hotels, not here included, might be subject to the additional fee of €30.00.