Inclusions: As outlined in the "Included in the Price"
Exclusions: Everything else not specifically outlined in the "Included in the Price"
Booking Fees: Please note that all reservations are subject to a 1.5% booking fee. This 1.5% Booking Fee, along with a 2.5% admin fee (4% in total),
is never refundable..
Tour Operated By: For all escorted group activities, the name of the operating company and the contact information are provided within the voucher.
Please Note:
IMPORTANT – Meeting Point on Confirmation Voucher
The meeting points indicated in the tour descriptions may be subject to change due to operational, logistical, or organizational requirements. The exact meeting point, final departure time, and all information necessary to participate in the tour will always be specified in the Confirmation Voucher, which is sent after full payment has been received.
The Confirmation Voucher is the only official document valid for the purchased service and must be presented at the meeting point to the guide, tour leader, or authorized staff. In the event of any discrepancy between the information published on the website and the information contained in the Voucher, the details provided in the Voucher shall prevail. We therefore recommend carefully reviewing the Voucher upon receipt and keeping a printed or digital copy available on the day of the service.
You will receive your voucher via email as soon as your booking is confirmed.
Although most operators now accept mobile-ready E-Vouchers displayed on your device,
we always recommend our guests to print their E-ticket and have a paper copy with them.
Please note for the
Gondola Experiences, electronic tickets could be not accepted, please print your voucher and bring it with you on the day of service.
You can always contact us: